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Hi there, I'm Jarvis! I see you're looking at the Commercial Heated Display Merchandiser | Square Countertop Food Warmer | 160L Capacity | Buffalo HW924. How can I help you with the technical specs or suitability for your business today?

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Buffalo In Stock

Commercial Heated Display Merchandiser | Square Countertop Food Warmer | 160L Capacity | Buffalo HW924

SKU: HW924
£1,082.94 / exc vat
£1,299.53/ inc vat
  • 160-Litre Capacity
  • Adjustable Chrome Shelves
  • Internal LED Lighting
  • Easy-Access Sliding Doors

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Product Overview

Looking to give your hot food the spotlight it deserves? This Buffalo square heated display merchandiser is a countertop powerhouse, designed to showcase everything from golden-brown pies and  pasties to tempting sausage rolls. Its stylish, modern black frame and  large glass panels put your products front and  centre, making it an irresistible focal point for any customer.

Built for the fast-paced nature of British cafés, bakeries, takeaways, and  convenience stores, this unit combines form with function. With a generous 160-litre capacity spread across three adjustable chrome shelves, you have the flexibility to display a wide variety of items. The bright, energy-saving LED lighting ensures your food always looks its absolute best, catching the eye and  encouraging those all-important impulse buys.

It’s not just about looks, though. Clever features like the rear sliding doors make restocking a breeze during busy periods, while the removable water pan creates a humid environment to stop food from drying out. This isn't just a warmer; it's a sales tool designed to keep your food tasting as good as it looks, maximising both profit and  customer satisfaction.

Key Features and  Benefits

  • 160-Litre Capacity: Generously holds plenty of stock for your busiest sales periods.
  • Adjustable Chrome Shelves: Easily customise the layout for different sized food items.
  • Internal LED Lighting: Makes your food look irresistible, encouraging more impulse sales.
  • Easy-Access Sliding Doors: Allows for quick and  simple restocking from behind the counter.
  • Removable Water Pan: Keeps pastries and  pies perfectly moist, not dry.
  • Adjustable Temperature Control: Dial in the perfect heat (30-90°C) for your products.
  • Stylish Square Glass Design: Offers a fantastic all-round view of your delicious offerings.
  • Countertop Footprint: Sits neatly on your counter without taking up valuable floor space.

Technical Specifications

  • Brand: Buffalo
  • SKU: HW924
  • Dimensions: 686(H) x 856(W) x 568(D) mm
  • Power: 1.5kW (13A Plug)
  • Temperature Range: 30°C to 90°C
  • Capacity: 160Ltr
  • Colour: Black
  • Shelves: 3 (Adjustable Chrome Plated)
  • Doors: Rear Sliding Doors

Expert Review and  Insights

The Buffalo HW924 really delivers on visibility. Its clean, square lines and  bright LED lighting are brilliant for drawing the eye in a busy setting. It's a solid, no-fuss unit that does exactly what it says on the tin – keeps food hot and  looking tempting. A real workhorse for any high-turnover food spot.

Oliver Bennett – Catering Equipment View Profile →

  • Excellent Display: The bright LEDs and  large glass panels really make food pop.
  • Manual Humidity: The water pan needs regular checking to prevent food from drying out.

Case Study: Real Business, Real Results

The Platform Pantry, a bustling kiosk at Manchester Piccadilly Station, needed to replace their old, unreliable food warmer to better handle the morning commuter rush and  improve product visibility.

"Our old unit was tired and  customers couldn't really see what we had. The new Buffalo display is brilliant – it’s bright, modern, and  the sliding doors make serving so much faster during peak times. People are definitely buying with their eyes now."

David Chen – Owner

Following the installation, the kiosk saw a 25% increase in sales of hot savoury pastries within the first month.

Installation and  Maintenance Guide

Setting It Up

  • Find a flat, stable countertop with good ventilation and  easy access to a 13A socket.
  • Before first use, wash the shelves and  water pan with warm, soapy water and  dry thoroughly.
  • Fill the water pan with a small amount of fresh water to help maintain food humidity.
  • Plug in and  allow the unit to reach your desired temperature before loading it with food.

Keeping It Going

  • Wipe down the glass daily with a suitable food-safe cleaner to keep it sparkling and  inviting.
  • Remove and  clean the crumb tray and  water pan at the end of each day's service.
  • Always unplug the merchandiser and  allow it to cool completely before attempting any deep cleaning.
  • Periodically check the plug and  power cord for any signs of wear and  tear for safety.

Buying Guide: Choosing the Right Heated Display

Not sure which heated display is the right fit for your business? Here are a few key things to consider before you buy.

Size and  Capacity

Measure your counter space first! Match the unit’s litre capacity to your expected sales volume to avoid an empty-looking display or running out of stock too quickly.

Access and  Service Style

Think about how you’ll use it. Rear sliding doors, like on this model, are great for staff-service. Front-opening doors are better suited to self-service environments.

Humidity Control

Are you selling pastries or pies that can dry out? Look for models with a water pan (humidified) to keep them moist. For pre-wrapped goods, a dry heat model is fine.

Lighting and  Presentation

Good lighting sells food! LED lights are energy-efficient and  make your products look far more appealing. Also consider how the shape (curved vs. square glass) fits your brand's style.

Ease of Cleaning

Look for removable shelves, crumb trays, and  easy-to-access interiors. A display that's quick to clean saves valuable staff time at the end of a long day.

Frequently Asked Questions

Q: What is the best temperature to keep pies and  pasties?

A: For cooked, hot-held food, a temperature between 65°C and  75°C is ideal to keep it safe and  appetising without drying it out.

Q: Can I adjust the height of the shelves?

A: Yes, the three chrome-plated shelves are fully adjustable, allowing you to customise the interior to fit products of different sizes.

Q: How does the water pan actually work?

A: The water in the pan gently evaporates, creating a humid atmosphere inside the cabinet which prevents food like pastries from becoming dry over time.

Q: Is this unit easy to restock during a busy service?

A: Absolutely. The rear sliding doors are specifically designed for quick and  easy staff access from behind the counter.

Q: What kind of power supply does it need?

A: It runs on a standard UK mains supply and  comes fitted with a 13A plug, so no special wiring is needed.

Q: Is the internal lighting replaceable?

A: The unit uses long-lasting, energy-efficient LED lighting which is designed to last for many years of commercial use.

Q: How often should I change the water in the humidity pan?

A: It's best practice to empty, clean, and  refill the water pan with fresh water at the start of each day.

Q: Is this merchandiser suitable for self-service?

A: This model is designed for assisted service, as access is via the rear doors. For self-service, you would typically need a unit with front-opening doors.

What Customers Are Saying

"A brilliant bit of kit. Keeps our pies at the perfect temperature all day and  looks really smart on the counter. Customers have commented on how good it looks."

Sarah L. – Village Bakery, Cumbria

"Really happy with this hot food display countertop Buffalo unit. It’s easy to clean and  the water pan is a great touch. Only minor point is the glass shows fingerprints, but that's easily wiped."

Mark T. – Sports Club Bar, Essex

"Does the job perfectly for our staff canteen. The adjustable shelves are a bonus for fitting in different items each day. Great value for money."

Julie P. – Office Canteen Manager, Birmingham

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The Buffalo Promise: Reliability You Can Count On

When you choose a Buffalo appliance, you're not just buying a piece of equipment; you're investing in a reputation for dependable performance in demanding commercial kitchens. This Buffalo square heated display merchandiser is built to be a true workhorse, designed for constant daily use without fuss. Beyond the impressive specs, it represents peace of mind. You get consistent heating that protects food quality, a robust build that withstands the knocks of a busy service, and  a simple, intuitive design that your staff can use immediately. This focus on practical, everyday reliability is why Buffalo has become a trusted name for so many UK food businesses, helping them to maximise sales and  minimise downtime, day in and  day out.

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Why a Water Pan is Your Secret Weapon Against Dry Food

Ever had a hot pastry that looks great but is disappointingly dry? That's what the removable water pan is here to prevent. By placing a small amount of water in the pan, the heat from the unit creates a gentle, humid environment inside the cabinet. Think of it like a mini-sauna for your food! This moist air circulates, keeping everything from pies to pasties deliciously succulent for hours, reducing waste and  ensuring every customer gets a top-quality product.

Who Should Buy This?

  • Local Cafés & Coffee Shops: Perfect for displaying hot croissants, paninis, and  pastries right on the front counter to tempt customers.
  • Convenience Stores & Petrol Stations: An ideal unit for boosting impulse sales of hot sausage rolls, pies, and  pasties.
  • Workplace Canteens & Buffets: Keep items like baked potatoes or chicken portions perfectly warm and  ready for a busy lunch service.
  • Bakeries & Delis: Showcases your freshly baked savoury goods, keeping them at the ideal temperature and  looking delicious for hours.
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Get the Buffalo HW924 Commercial Heated Display Merchandiser on its way to your kitchen today and  start showcasing your hot food in style!

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