Countertop Water Boiler | Commercial Hot Water Dispenser | 10L Capacity | Instanta Sureflow CTS10TF CH874

Q: How does the touch-free dispense work?

A: It uses a clever safety beam across the dispensing area. When you place a cup in the recess, it breaks the beam, which activates the dispense button and  allows water to flow.

Q: Can I set it to pour a specific amount for my standard mugs?

A: Yes, absolutely. That's the 'programmable metered dispense' feature. You can easily set it to pour the exact volume you need for your most-used cups and  mugs.

Q: What does the built-in filter actually do?

A: It removes chlorine, sediment, and  other impurities from the mains water. This gives you better-tasting, odour-free hot water and  reduces limescale build-up inside the boiler.

Q: Is it difficult to install?

A: It's designed for straightforward installation. It just needs connecting to a mains water supply and  plugging into a standard 13-amp socket. We always recommend a qualified plumber for water connections.

Q: How will I know when to change the water filter?

A: The boiler's smart system monitors water usage and  will display a notification on the LCD screen when it's time to replace the filter cartridge.

Q: What happens if I accidentally put my hand under the spout?

A: The safety beam is designed to recognise a solid object like a cup. It's a safety feature designed to prevent accidental scalding or dispensing without a cup in place.

Q: Is the stainless steel body easy to keep clean?

A: Yes, it's very easy. A simple wipe-down with a soft, damp cloth is usually all it takes to remove fingerprints and  splashes, keeping it looking professional.

Q: Can this be used for anything other than tea and  coffee?

A: Of course. It's a source of constant hot water, making it perfect for preparing instant soups, hot chocolate, and  even pot noodles quickly and  easily.