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Buffalo
In Stock
Commercial Heated Display Unit | Self-Serve Food Warmer | Countertop Display | Buffalo HW920
£620.56
/ exc vat
£744.67/ inc vat
- Easy-Access Open Front
- Adjustable Temperature (30-90°C)
- Attractive Internal Lighting
- All-Round Glass Panels
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Product Overview
Thinking about how to showcase your delicious hot snacks and boost those all-important impulse buys? This Buffalo self-serve heated display unit is your answer. It’s a stylish and incredibly practical countertop unit designed to present your hot food in the best possible light, keeping everything perfectly warm and ready for your customers to grab and go.
It’s an absolute essential for any business with a hot food counter. We’re talking bustling cafés wanting to show off sausage rolls, bakeries with a line for fresh pasties, or busy canteens and convenience stores needing a reliable self-service hot food display. The open-front design makes it incredibly easy for customers to serve themselves, speeding up queues and improving their experience.
With its smart black finish, all-round glass for maximum visibility, and tempting internal lighting, this unit doesn't just keep food warm – it actively sells it for you. It’s a simple, effective piece of kit that delivers real results from the moment you plug it in.
Key Features and Benefits
- Easy-Access Open Front: Encourages quick customer self-service and speeds up your queues.
- Adjustable Temperature (30-90°C): Gives you total control to hold different foods perfectly.
- Attractive Internal Lighting: Makes your food look irresistible to maximise impulse sales.
- All-Round Glass Panels: Provides excellent visibility from any angle for tempting displays.
- 4 x GN 1/2 Capacity: Offers generous space to keep a variety of popular items stocked.
- Stylish Black Metal Finish: Looks professional and smart on any commercial countertop.
- Fixed Rubber Feet: Ensures the unit stays securely in place during busy service.
- Efficient 560W Power: Delivers reliable heating performance without huge energy bills.
Technical Specifications
- Brand: Buffalo
- SKU: HW920
- Dimensions: 650(H) x 625(W) x 625(D) mm
- Power: 560W, 13 Amp Plug (Single Phase)
- Temperature Range: 30°C to 90°C
- Capacity: 4 x GN 1/2 (pans not included)
- Display: Open front with all-round glass panels
- Features: Internal display lighting
- Colour: Black
Expert Review and Insights
The Buffalo HW920 is a cracking bit of kit for any grab-and-go setup. It’s straightforward, does exactly what it promises, and the open-front design is a real plus for customer flow. It feels sturdy, looks the part, and for the price point, it’s a solid performer that will earn its keep in no time.
Oliver Bennett – Catering Equipment Expert View Profile →
- Best Feature: The customer-facing access is brilliant for speeding up service during the lunch rush.
- A Small Consideration: Its open design means it holds temperature best when placed away from open doors or air-con units.
Case Study: Real Business, Real Results
The Rutland Pie Co. in Oakham needed to improve the speed and presentation of their hot takeaway offerings, especially during the busy weekend market days. Their old unit was slow and didn't display their award-winning pies effectively.
"This heated merchandiser has been brilliant. Customers can see exactly what's available, the pies look fantastic under the light, and it's so easy for people to just grab what they want. It’s really streamlined our whole process."
Robert Davies – Owner
Since installing the Buffalo HW920, they’ve seen a 25% increase in hot pie sales during peak hours.
Installation and Maintenance Guide
Setting It Up
- Find a stable, level countertop away from external doors or cold draughts to ensure consistent temperatures.
- Leave a small gap around the back and sides of the unit for proper air circulation and to prevent overheating.
- Before the first use, give all internal surfaces and glass a quick wipe with a food-safe sanitiser.
- Simply plug the standard 13A plug into a mains socket, set your desired temperature, and allow it to pre-heat.
Keeping It Going
- At the end of each day, switch off and allow the unit to cool completely before cleaning.
- Wipe down all glass and metal surfaces daily with a soft, damp cloth to remove grease and fingerprints.
- Empty any crumb trays regularly to prevent build-up and maintain hygiene.
- Never use abrasive scouring pads or harsh chemical cleaners, as they can scratch the glass and damage the finish.
Frequently Asked Questions
Q: What kind of food is this heated countertop display unit for?
A: It's perfect for holding pre-cooked hot items like pies, pasties, sausage rolls, samosas, and pizza slices at a safe, ready-to-serve temperature.
Q: Is the front of the unit open or does it have doors?
A: This is a self-serve model with an open front, designed for easy customer access.
Q: Can I set a specific temperature?
A: Yes, it features an adjustable temperature controller with a range of 30°C to 90°C, so you can set the ideal heat for your products.
Q: Are the Gastronorm pans included with the purchase?
A: No, the GN pans are sold separately. This unit is designed to hold up to four standard GN 1/2 sized pans.
Q: How do I clean the glass panels without leaving streaks?
A: Once the unit is cool, use a soft microfibre cloth with a quality glass cleaner or a simple water and vinegar solution for a streak-free shine.
Q: Is the internal light replaceable?
A: Yes, the bulb for the internal lighting is a standard component that can be replaced if it ever fails.
Q: What are the exact dimensions?
A: The unit measures 650mm in height, 625mm in width, and 625mm in depth, making it a substantial countertop display.
Q: Does it require any special installation?
A: Not at all. It comes fitted with a standard 13A plug, so you just need to place it on a suitable counter and plug it into the wall.
The Buffalo Promise: Reliability for the Daily Grind
In the world of commercial catering, Buffalo stands for no-nonsense reliability. This Buffalo heated food display case isn't just a piece of equipment; it's a dependable business partner designed for the non-stop reality of a busy kitchen or service counter. The real value is found in its long-term consistency. Professionals trust Buffalo because their products deliver solid performance day in, day out, which means less worry about breakdowns and more focus on serving customers. The robust black metal finish is built to withstand the daily knocks and scrapes of a commercial environment, not just to look good. Investing in this Buffalo self-serve heated display unit is an investment in operational peace of mind, giving you a workhorse you can count on.
Explore more from BuffaloWhy Adjustable Temperature Control Matters
Having an adjustable temperature controller isn't just about turning the heat up or down; it's about precision. Think of it like a chef's secret weapon for quality control. You can hold delicate sausage rolls at a gentle 65°C to keep the pastry flaky without drying out, while heartier, denser pies can be kept piping hot and food-safe at 80°C on another shelf (if you use different containers).
This flexibility means you can offer a wider variety of products, each held in its ideal condition. It prevents food waste by stopping items from overcooking or becoming unappetising, ensuring that the last item you sell is just as delicious as the first. It's a simple feature that makes a huge difference to your product quality and customer satisfaction.
Who Should Buy This?
- High-Street Cafés: Perfect for beautifully presenting hot croissants, pastries, and savoury slices to entice morning customers.
- Takeaways & Bakeries: An ideal heated showcase for cafés and bakeries to keep pies, pasties, and sausage rolls perfectly warm.
- Convenience Stores: A must-have for creating a profitable hot food-to-go section for breakfast and lunch rushes.
- Workplace Canteens: Great for self-service areas, allowing staff to quickly grab a hot meal during their break.
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