Commercial Cup Warmer | 3 Shelf Cup Warming Station | Heated Crockery Platform | Bravilor WHK DC672

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Overview Features Specifications Reviews Compare Guide FAQ

Product Overview

Here’s a piece of kit that might seem like a small detail, but makes a world of difference to your coffee service. The Bravilor WHK DC672 is a dedicated Commercial Cup Warmer, expertly designed to keep your cups and mugs at the perfect temperature, ensuring every single brew you serve stays hotter for longer. It’s a simple concept, executed brilliantly by a brand that truly understands the coffee business.

This smart, three-tiered unit is an absolute must for any establishment that prides itself on its hot drinks. From bustling city-centre coffee shops and hotel breakfast bars to high-end restaurants and even busy office canteens, it ensures your customer’s experience is top-notch from the first sip to the last. With space for around 120 standard cups, this heated crockery platform is always ready for the morning rush.

Featuring a robust, easy-to-clean design and individual controls for each shelf, it’s as practical as it is effective. By pre-warming your crockery, you not only improve heat retention but also help preserve that all-important crema on your espressos. It’s the professional touch that turns a good coffee into a great one and keeps your customers coming back for more.

Key Features and Benefits

Large 120-Cup Capacity: Holds enough cups to easily handle your busiest service periods.
Individual Shelf Controls: Only heat the shelves you need, saving you money on electricity.
Fixed Temperature Range: Operates between 65-70°C, the ideal warmth for professional coffee service.
Enhanced Crema Retention: A warm cup helps maintain the delicate crema layer on espresso.
Robust Stainless Steel Build: Built tough for daily commercial use and wonderfully easy to clean.
Compact Countertop Design: Offers significant capacity without taking up too much valuable counter space.
Elevates Customer Experience: Serving drinks in warm cups shows a real commitment to quality.
Versatile Heated Crockery Platform: Also perfect for keeping small plates or bowls warm before service.

Technical Specifications

Brand: Bravilor Bonamat
SKU: DC672
Capacity: Approx. 120 cups (based on 6oz size)
Dimensions: 542(H) x 349(W) x 400(D) mm
Top Shelf Dimensions: 313(W) x 384(D) mm
Middle & Bottom Shelf Height: 130(H) mm
Power: 240V / 13A Plug (Single Phase)
Temperature Range: 65°C to 70°C
Weight: 10kg
Colour: Dark Grey
Controls: Individual on/off switch for each of the three shelves

The Bravilor Bonamat Promise: Consistency in Every Cup

When you choose a Bravilor Bonamat product, you're investing in more than just a piece of equipment; you're investing in a legacy of coffee excellence. For decades, Bravilor has been a trusted name in cafes, hotels, and restaurants worldwide, renowned for building reliable, no-nonsense machines that simply get the job done. This Commercial Cup Warmer is a perfect example of that philosophy. It's not packed with frivolous features; instead, it focuses on doing one thing perfectly. This dedication to performance means less time worrying about your equipment and more time focusing on your customers. The long-term value lies in its durability and the consistent quality it helps you deliver, cup after cup, which is the cornerstone of building customer loyalty and a stellar reputation.

Explore more from Bravilor Bonamat

Expert Review and Insights

In the world of professional coffee, consistency is king. The Bravilor WHK DC672 isn't just a cup warmer; it's an investment in that consistency. It quietly works away in the background, ensuring the coffee you’ve carefully brewed is served in the best possible way. It’s a reliable workhorse that your baristas will thank you for.

Charlotte Powell – Barista & Coffee Equipment Expert View Profile →

Pros: The separate shelf controls are a standout feature for managing energy efficiency.
Cons: The fixed temperature isn’t adjustable, but it’s set perfectly for coffee anyway.

Who Should Buy This?

Artisan Coffee Shops: Keep your ceramic cups perfectly warmed to deliver a premium coffee experience that protects the flavour profile.
Hotel Breakfast Services: Ensure guests enjoying the buffet can pour themselves a genuinely hot cup of tea or coffee every time.
Fine Dining Restaurants: Use it as a versatile heated crockery platform for pre-warming small starter plates, soup bowls, or dessert dishes.
High-End Office Spaces: Elevate the staff kitchen and meeting room facilities with a professional touch that shows you value the little details.

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Case Study: Real Business, Real Results

The Steam Engine, a popular cafe in Leeds, was looking for a way to improve the quality of their sit-in coffee service, especially during colder months when drinks would cool too quickly.

"Customers would often mention how great our coffee tasted but wished it stayed hot for longer. We realised our room-temperature cups were the culprit. Installing the Bravilor warmer was an instant fix. The feedback on the temperature of our drinks has been overwhelmingly positive since day one."

Robert Mills – Head Barista

The cafe noted a significant improvement in customer satisfaction scores related to their hot beverages, helping to secure repeat business during the competitive lunch rush.

Why Individual Shelf Controls Are a Smarter Choice

At first glance, the three on/off switches on the Bravilor Cup Warmer might seem like a minor detail, but they're key to running an efficient kitchen. This feature is called 'Individual Shelf Controls', and it allows you to power each of the three heated shelves independently.

Think of it like this: on a quiet Tuesday morning, you might only need 30-40 cups ready to go. So, why waste electricity heating space for 120? With this unit, you can simply switch on the top shelf and leave the other two off. When the weekend rush hits, you can power up all three. It’s the equivalent of only boiling enough water for one cup of tea instead of a full kettle every time. Over a year, this small bit of control adds up to noticeable savings on your energy bill, making it a much smarter and more economical choice.

Installation and Maintenance Guide

Setting It Up

Find a flat, stable, and level surface for the unit, safely away from any water sources like sinks or ice machines.
Ensure there is adequate ventilation around the back and sides to prevent overheating.
Simply plug the standard 13A plug into a suitable mains socket – no special wiring is needed.
Before the first use, switch it on and allow the shelves to reach their operating temperature (around 15-20 minutes).

Keeping It Going

Wipe the stainless steel surfaces daily with a soft, damp cloth and a mild, food-safe detergent.
Never use abrasive scouring pads or harsh chemicals, as they can damage the finish.
Regularly check that the power cord and plug are free from damage or wear.
Avoid stacking cups so high that they block air circulation or touch the shelf above.

Buying Guide: Choosing the Right Heated Storage

Finding the perfect heated unit can make a real difference to your workflow. Here are a few things to consider.

Capacity vs. Counter Space

Be realistic about your needs. A huge capacity is great, but not if it hogs all your prep space. Measure your intended area and compare it against the unit's footprint.

Energy Efficiency

Look for features that help manage running costs. Independent controls, like on this model, mean you're not paying to heat empty space during quiet periods.

Material and Durability

In a commercial environment, stainless steel is king. It's tough, hygienic, and can withstand the knocks and spills of a busy service.

Fixed vs. Adjustable Temperature

For coffee, a fixed temperature around 65-70°C is perfect. If you plan to warm other items, you might need an adjustable thermostat, but for cups, this is ideal.

Primary Use

Is it just for cups, or could you use it as a heated crockery platform for plates too? A multi-purpose unit can offer better long-term value for your kitchen.

See all Hot Cupboards - Plain Top

Frequently Asked Questions

Q: How many cups can this commercial cup warmer hold?

A: It has a capacity of approximately 120 standard 6oz (170ml) coffee cups. If you use larger mugs or cappuccino cups, the total capacity will be less.

Q: Can I turn off some of the shelves if I don't need them?

A: Yes, absolutely. Each of the three shelves has its own independent on/off switch, so you only need to power the ones you're using.

Q: What temperature does it keep the cups at?

A: The unit is designed to maintain a consistent temperature between 65°C and 70°C, which is ideal for serving hot beverages.

Q: Is the temperature adjustable?

A: No, the temperature is pre-set to the optimal range for coffee service and is not user-adjustable.

Q: What is the unit made from?

A: It features a sturdy and hygienic stainless steel construction, finished in a professional dark grey colour.

Q: Is it difficult to clean?

A: Not at all. The stainless steel surfaces are smooth and can be easily wiped clean with a damp cloth and mild detergent.

Q: Does it require special electrical installation?

A: No, it comes fitted with a standard UK 3-pin (13A) plug and runs on a normal 240V supply, so you can plug it in and use it straight away.

Q: How heavy is the unit?

A: It weighs 10kg, making it sturdy enough to be stable on a countertop but light enough for one person to position.

What Customers Are Saying

"An absolute essential. Can't believe we went so long without one. Our espressos look and taste so much better now the crema holds properly."

Maria Evans – Bistro Owner, Manchester

"Solid bit of kit. Really reliable and the individual shelf switches are great for quieter afternoons. Doesn't take up too much space either."

Tom Williams – The Daily Grind, London

"We use it for both cups and our small starter plates. It's surprisingly versatile and keeps everything at a consistent, perfect temperature. Highly recommend."

Grace Thompson – Events Caterer, Birmingham

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Stop serving lukewarm coffee and elevate your service today. Add the Bravilor WHK DC672 Commercial Cup Warmer to your basket for a simple, professional upgrade.

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